We ship worldwide from our fulfillment center in Amsterdam, Netherlands:

Netherlands, Belgium & Luxembourg: Next business day for orders before 4 PM

UK & Europe: 5-7 business days

International: 5-12 business days

All orders are processed within 1 business day (excluding weekends and holidays).

Free shipping to Netherlands, Belgium & Luxembourg.

International shipping costs are calculated at checkout based on your location.

You'll see the exact shipping cost before completing your order.

Yes! Once your order ships, you'll receive a tracking link via email to monitor your delivery in real-time.

You can also track your order by logging into your account on our website.

We offer a 14-day hassle-free return policy from the date you receive your item.

To be eligible for return, items must be in new, unused condition with original packaging.

Contact us at support@yqn-eyewear.com to initiate a return.

Customer pays return shipping unless the return is due to:

• Our error

• Defective product

• Wrong item shipped

For damaged or incorrect items, we cover all return shipping costs.

Once we receive and inspect your return, we'll notify you of refund approval.

Approved refunds are processed to your original payment method within 7 business days.

It may take additional time for the refund to appear in your account, depending on your financial institution.

Due to our fast order processing, we cannot guarantee changes or cancellations once an order is placed.

Shipping begins immediately after your order is confirmed. Once tracking information is sent, no changes can be made.

Contact us immediately at support@yqn-eyewear.com and we'll try to accommodate your request.

Contact us immediately at support@yqn-eyewear.com with your order number.

We'll provide instructions on how to return the item and arrange for a replacement or refund.

We cover all shipping costs for damaged or defective items.

Yes! If you wish to exchange your product for a different size or model, please indicate this when initiating your return.

Exchanges are subject to product availability.

Contact us at support@yqn-eyewear.com to start an exchange.

Guest Browsing: No personal data collected

Registered Users: Name and contact details for account features

Orders: Only information needed to fulfill your order (name, contact, payment details)

We keep your data confidential and use it only to provide our services to you.

Yes! You can review and update your personal information at any time:

• Through your account settings on our website

• By contacting our customer service team

We're committed to protecting your privacy and being transparent about our data practices.

You can unsubscribe at any time using the link included in every marketing email.

Removal from our lists may take a short time to process completely, so you might receive one or two more emails.

For immediate assistance, contact us at support@yqn-eyewear.com