Return Policy

14-Day Hassle-Free Returns

We want you to love your YQN frames. If they're not perfect, our return process is simple and straightforward.

📅 Return Window

You have 14 days after receiving your item to request a return.

All items must be in new, unused condition with original packaging.

🔄 How to Return

Contact us at support@yqn-eyewear.com to initiate a return.

We'll send you return instructions and the shipping address.

🚚 Return Shipping

Customer pays return shipping unless the return is due to our error, defective product, or wrong item.

For damaged or incorrect items, we cover return shipping costs.

💳 Refunds

Once we receive and inspect your return, we'll notify you of refund approval.

Approved refunds are processed to your original payment method within 7 business days.

Important Notes

Exchanges: Available for different sizes/models - indicate when initiating your return.

Cancellations: Due to fast processing, changes may not be possible once order is placed.

Defective Items: Contact us immediately for replacement instructions.

Need help? Email support@yqn-eyewear.com